What is an RMO and why should Mediators join one?

The introduction of mandatory mediation in the Gauteng Division of the High Court marks a significant shift in the South African dispute resolution landscape. Under the revised Mediation Directive and Protocol, mediators who wish to conduct court-annexed mediations must operate under the auspices of a Recognised Mediation Organisation (RMO).

What Is an RMO?

An RMO, or Recognised Mediation Organisation, is an accredited mediator membership organisation responsible for ensuring professional standards, ethical conduct, accountability, and ongoing oversight of mediators practising under its umbrella.

The Gauteng Mediation Protocol requires that Qualified Mediators:

• Be properly trained and accredited;

• Practise under the supervision of an RMO;

• Adhere to a code of conduct;

• Be subject to complaints and disciplinary procedures; and

• Participate in continued professional development.

In practical terms, RMOs help ensure that mediators maintain high professional and ethical standards while giving the courts and the public confidence in the mediation process.

---

Why Is It Important for Mediators to Join an RMO?

Joining an RMO is no longer simply a “nice to have” for professional mediators — it is becoming essential, particularly for those wanting to work in court-annexed mediation.

Here’s why:

1. Eligibility for Court-Annexed Mediation

The Gauteng Protocol specifically states that mediators conducting court-annexed mediations must be members in good standing of an approved RMO. Without RMO affiliation, mediators may not qualify to participate in these matters.

2. Professional Credibility

RMOs provide a framework of accountability and quality assurance. Membership signals to attorneys, litigants, and courts that a mediator:

• Has received recognised training;

• Operates ethically;

• Has oversight and support; and

• Meets recognised industry standards.

  
  

3. Ongoing Support and Development

Most RMOs provide:

• Continuing professional development (CPD);

• Peer support;

• Mentorship;

• Complaints management systems;

• Networking opportunities; and

• Access to mediation panels and referrals.

  
  

This is especially valuable for newer mediators building practical experience.

4. Alignment with the Future of Mediation in South Africa

The Directive makes it clear that mediation is becoming increasingly central to the justice system in South Africa.

As court-annexed mediation expands, RMOs will likely play an even greater role in accreditation, standards-setting, reporting, and professional regulation.

---

Recognised Mediation Organisations (RMOs)

The following RMOs are currently recognised for purposes of the Gauteng Mediation Directive and Protocol as at 4 June 2025:

1. ADR International Register

2. ADR Network SA

3. Arbitration Foundation of Southern Africa NPC (AFSA)

4. Association of Arbitrators (Southern Africa) NPC

5. Conflict Dynamics

6. Family Mediators’ Association of the Cape (FAMAC)

7. KwaZulu-Natal Society of Mediators

8. Mediation in Motion Mediators NPO (MiMM)

9. Mediation Society of South Africa (MSSA)

10. Royal Institute of Chartered Surveyors (RICS)

11. Social Justice Association (SJA)

12. South African Association of Mediators (SAAM)

13. South African Medico-Legal Association

14. Tokiso Dispute Settlement (Pty) Ltd (Tokiso)

    
    

The list may be updated over time as additional organisations meet the required standards set out in the Protocol.