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How to Become a Mediator in South Africa

The best place to start is here: What are my reasons for wanting to be a mediator?

The answer to this question will determine whether you succeed or not.

  1. Planning

  2. Studying

  3. Accreditation

  4. Implementation

  5. Continuous professional development


The decision to become a mediator involves carefully weighing your options, and a thorough self-examination.

Use this checklist to aid in your planning:

  • Personality and aptitude for dealing with conflict

  • Minimum entry requirements

  • Financial planning

  • Choice of institution and course

  • Committing to a date

You’ll want to be sure that the course you’re committing to is accredited as you’ll need to attain accreditation as a mediator further down the road.


At Mediation Academy, this entails 64 hours of self-study and 16 hours of practical role-plays. The course runs over a total of 80 hours and is self-paced.

The self-study component involves working through videos, with mini-assessments throughout the course. The role-plays component is more hands-on: here we’ll meet with teaching staff and other learners on a video call, and over the course of 2 days we’ll practice mediating from the ground up.

On completion you’ll receive a certificate, which is necessary for mediator accreditation.


This refers to the seal of quality bestowed on an individual mediator by a professional membership organisation, and is often referred to as ‘certification’ in the international community. The mediator’s skills are tested against preset criteria and the mediator pledges to abide by a code of conduct. It is the mark of a professional mediator who has fully committed to the discipline.

While accreditation of mediators is not currently a legal requirement, this aspect will become a critical component once the planned Mediation Bill has been enacted and the government regulator has been established. The writer of this article is of the opinion that no mediator should start practicing without having attained this milestone.

Your Mediation Academy qualification provides you with access to accreditation with different professional bodies. Accrediting with any of the NABFAM organisations (including the SA Assoc. of Mediators, SAAM) entails a mandatory supervision process, where your skills will be tested in either real-life cases or in a simulated environment. The ADR International Register’s accreditation process includes passing an exam. We are thrilled to add that our 80h Family Law Mediation course is also accredited with the South African Council for Social Service Professions (SACSSP) and carries 30 CPD points.

Fees apply to both the accreditation process (R2,500-R2,800 and payable directly to the chosen membership organisation), as well as to your chosen supervisor (R3,500-R6,500).


The most difficult step in any long journey is the first one. We’ll show you how to kick off your new mediation practice by implementing the final task in your portfolio of evidence: your business plan.


Keeping your tools sharp is key to staying ahead of the curve; and you’ll want to meet other professionals in the industry. We’ll keep you informed of industry events via newsletter.

We provide support 6 days a week, so if you need assistance why not leave us a message and we’ll get back to you.


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