{ "@context": "https://schema.org", "@type": "BlogPosting", "headline": "Mediation Academy SA Blog Post", "description": "Mediation Academy SA shares expert insights, legal updates, and educational content on mediation, conflict resolution, family law, and accredited ADR training in South Africa.", "author": { "@type": "Organization", "name": "Mediation Academy SA", "url": "https://www.mediationacademy.co.za" }, "publisher": { "@type": "Organization", "name": "Mediation Academy SA", "logo": { "@type": "ImageObject", "url": "https://static.wixstatic.com/media/b8a6ac_b9fb5f07c13a4ca0b24a9562ece38222~mv2.png" } }, "mainEntityOfPage": { "@type": "WebPage", "@id": "https://www.mediationacademy.co.za/news" } }
top of page

Recent Posts

Archive

Tags

Client Satisfaction Report: 2017-2018 Statistics

Updated: Jun 23

As part of our Quality Assurance process we ask our students for their feedback. What did you find enjoyable or frustrating about the course? What can we improve on?

100% of Graduates said they would recommend training with Mediation Academy. And that's not cherry-picking.

As part of our international certification both our courses and our client satisfaction records are checked by and communicated with the international governing body (ADR International Register). Here's what graduates said about training with us:

Five yellow stars with a 4.86 rating text above. The last star slightly faded. "Overall satisfaction with Mediation Academy."
Pie chart titled "How Easy was it to Access the Training Content?" shows 52% green for positive ease and 48% blue for overall ease.

“Fast and professional way to obtain quality tuition”- JS

“There were instances where I requested help with the course via WhatsApp and I was helped in a friendly and understanding manner.” - CH

“Easy and understandable course”- MJ

“Very practical and effective way of training for people that have full time jobs. The content and approach is also very focused on practical implementation.” - GA

"Easy to use and good scope”- AvR

Pie chart rating training content: 71% superb (green), 24% pretty good (blue), 5% OK (yellow). Question at top, results noted below.

Pie chart titled "What impressed you most about working with Mediation Academy?" shows: Quality 62% (green), Easy to use 19% (blue), Client Service 19% (yellow).

“Detailed quality training and efficient speedy responses to queries” - BJ

“The support is outstanding” - NN

“The quality of service and the dedication to the client is superb” - GB

“Client Service and support is superb" - AvR

Green pie chart showing 100% selecting "Nothing" for dissatisfaction with Mediation Academy. No other categories chosen.

Pie chart titled "How does our Training compare against our Competitors?" with sections: 33% green, 29% blue, 38% yellow.

Survey pie chart asks: "Would you work with us again?" 95% respond "Definitely" in green, 5% say "Probably" in blue.

We would like to thank you: our former Students and now fellow-Mediators, for your inspiring feedback.

Text "Overall satisfaction with the training experience - 4.81 Stars" above five yellow stars. Four stars full, one partially filled.

To view our Training programs, click on the following link:

Comments

bottom of page